Help Center

You can check your order status by entering your order information on the Track Your Order page. Please contact us by Email your order info to Email: support@qingbeautyshop.com. 

After you placed your order, it is immediately sent to out fulfillment center where we will ship your items ASAP when we confirmed your orders. 

No worries, We will help you solve this issue. Please contact support@qingebautyshop.com If your items do not arrive within 35 business days. 

Your satisfactions are always our first priority. We provide a 100% guarantee for a product replacement / refund. 

We are currently experiencing very high demand so please allow up to 5 days for your order to be processed.

Once your order is processed you will be sent an email with your tracking link. 

Shipping time varies by location. These are our current estimates:

United States (10-20 Business days)
Canada, Europe (10-20 Business days)
Australia, New Zealand (10-30 Business days)

Qingbeautyshop is not responsible for any customs, duties and taxes applied to your orders. All fee imposed during or after shipping are responsibility of the customer. 

If the package is returned to us due to unpaid customs, we will refund the cost of the product. We will contact you via Email and provide one free resend if the package was returned to us. However, an invoice will be sent with the shipping price if there are more than one attempts. 

The answer is YES. Qingbeautyshop ships products worldwide everyday. Shipping is available for most all around the world. If you are not sure the address you provided is deliverable, Please contact us via Email: support@qingbeautyshop.com