Once your order is verified and your payment is approved, processing begins. This takes approximately 1-3 business days -- not including weekends or holidays. Shipping is available for most all around the world.
We charge a small number of fees for the shipping, we are negotiating with the post office, once we have reached enough number of shipments per month, we will do free shipping! A small support from you is much appreciated.
Average shipping times (After Product Shipped):
- United States/United Kingdom/Canada/Australia: ETA 8-15 business days
- Europe & Worldwide: ETA 8-12 business days
- If you did not receive your order in 60 days, you will receive the refund without any question asked.
You will receive an email as soon as your order is shipped. If you have not received an email, please contact us!
If we are experiencing a high volume of orders, shipments may be delayed by 1-3 business days. Please understand that we will complete the shipping ASAP. If there will be a significant delay in the shipments of your order, we will contact you via Email.
For Countries Includes: US, UK, Australia, Canada, New Zealand, France, Germany, Sweden, Norway
Orders Value Below $45, Shipping Fee $4.95
Orders Value From $45+, FREE Shipping.
We accept order cancellation before the product is shipped or produced. If the order is canceled you will get a full refund. We cannot cancel the order if the product is already shipped out.
Unfortunately, due to the low-cost nature of our products, once an order has shipped, we are unable to offer refunds, returns, or exchanges. All sales are final. ColourPop reserves the right to refuse any returns at any time.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at
1. Support Email: Support@qingbeautyshop.com
2. Or reach us on Facebook PM Support: https://www.facebook.com/Qingbeautyshop
3. Return Address: Please contact our Customer service at Support@qingbeautyshop.com to get the return address.